Privacy Policy
Introduction
At AiDeepImage Labs, we take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have when using our website, workspace, newsletter, and paid services.
Information We Collect
We may collect information you provide directly, including your name, email address, account credentials, billing selections, and any messages you send through contact or newsletter forms. We also collect basic technical information such as IP address, browser type, device information, referral source, and interaction data needed to operate, secure, and improve the platform.
How We Use Information
We use collected information to provide access to the platform, authenticate users, process subscriptions and payments, respond to support requests, send transactional updates, deliver newsletters you opt into, detect abuse, monitor service usage, and improve reliability, performance, and product experience.
AI Processing and User Content
Images, videos, prompts, and related creative materials that you submit for processing are handled to provide the requested AI-powered output. We treat uploaded content as confidential service data and do not use personal creative content to train our base models unless we clearly ask for and receive your explicit permission.
Payments and Third-Party Services
Payments are processed through PayPal. We do not store full payment card details on our servers, but we may retain payment status, order identifiers, plan details, and related transaction metadata for billing, support, fraud prevention, and account provisioning. We may also rely on third-party infrastructure providers for hosting, authentication, email delivery, analytics, and operational support.
Cookies and Analytics
We use cookies and similar technologies to keep you signed in, understand feature usage, measure site performance, and improve marketing and product decisions. You can control cookies through your browser settings, although some features may not function properly if essential cookies are disabled.
Data Retention and Security
We retain information for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and maintain security records. We use reasonable administrative, technical, and organizational safeguards to protect data, but no method of transmission or storage is completely secure.
Your Choices
You may unsubscribe from marketing emails at any time, update certain account details through your profile or workspace, and contact us to request access, correction, or deletion of personal information where applicable. Some records may be retained when required for legal, security, or billing purposes.
Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us at privacy@aideepimage.com.